The Travel Makers Booking Terms & Conditions

THE TRAVEL MAKERS Holidays Booking Terms & Conditions

Fulfilment and Legitimacy of Holidays and Interalia

TheTravelMakers, trading under the Company Name -PCM Travels UK Ltd., offers holiday packages that have financial protection under the ATOL scheme. The registered ATOL Number of PCM Travels UK Ltd. is 11424. Information regarding the Financial Protection with respect to Holiday Packages and ATOL Certificate is available on: https://www.atol.org/about-atol/atol-certificates/

The Terms and Conditions and Privacy Policy as delineated on website: www.thetravelmakers.co.ukare under the strict regulations of the parent company -PCM Travels UK Ltd. The company is registered in England & Wales with Registration Number 09650513 having the registered office at: PCM Travels UK Ltd. 24 Market Square, Hemel Hempstead, HP1 1ER.

Note: The details of Terms and Conditions are provided on: www.thetravelmakers.co.uk. These Terms and Conditions offer obligatory rights engendered between both the parties, while booking holiday packages. It is suggested that the Terms and Conditions should be read and understood prudently for executing fair booking of Holiday Packages with TheTravelMakers.co.uk, and to ensure a completely unforgettable journeys across blissful landscapes.
 

• The Terms and Conditions designates “You”/”The Customer” as either the Person/Persons who are booking “The Holiday Packages”, or on whose behalf the bookings for “The Holiday Packages” are made thereof.
• The Terms and Conditions designates “We”/”Us”/”Company” as TheTravelMakers.

 

Nature of Contract

The Traveller(s)/Client(s) in whose name the Holiday Booking is registered, or who have booked the Holiday Packages individually, shall assent to the fulfilment of Terms & Conditions. In accordance to the contractual policy of TheTravelMakers outlined within the scope of our Terms & Conditions, Traveller(s)/Client(s) give their consent and/or approval to divulge the personal information viz-a-viz - Passport Details, Health and Dietary desires, besides the Physical Disabilities as applied to the booking of Holiday Packages.

TheTravelMakers is not a direct supplier of services, but designated as agent of the Hotel/Bed bank suppliers at time when Traveller(s)/Client(s) opt for purchasing Hotel Booking for Holiday Packages. Furthermore, the contract entered by Traveller(s)/Client(s) shall hold the desired validity with the respective hotel supplier. The Terms and Conditions of every supplier is defined around the product offered by him. TheTravelMakers will not undertake any liability on the products offered by the suppliers.

In the event where the booking for Holiday Package is made over the mobile phone/phone, the Terms of Contract shall not be validated, unless TheTravelMakers has initiated a formal booking, after the funds have received. The confirmation for funds received, shall be forwarded to Traveller(s)/Client(s) in form of an invoice.
 

Disclaimer/Caveat

• The Traveller/Client who is either Browsing/Using www.thetravelmakers.co.ukshall agree to the Terms and Conditions of this website, and if the Traveller/Client has any dissent with regard to the Terms and Conditions of the website, then s/he is advised to step ahead and make bookings of Holiday Packages;
• And in this case, it is mandated that the usage of services as offered by TheTravelMakers after the alterations and amendments shall be acceptable to the Traveller(s)/Client(s) in totality.
• TheTravelMakers strongly suggest to the website user to refrain from uploading any malicious information containing Trojan horses, or Time Bombs, or Worms, or any potential programmable viruses, which may likely obliterate or jeopardise intellectual property rights.

 

Website and Its Usage

www.thetravelmakers.co.ukand its usage is strictly obligated under the protocols as defined in Terms and Conditions. Here are the key points worth noticing for smooth usage of the website and its services:
 

• Traveller(s)/Client(s) who have plans to book Holiday Package with us, can ONLY BOOK IT, if s/he has a minimum age of 18 years;
• Traveller(s)/Client(s) should adhere to the Terms and Conditions of the website while booking the Holiday Package;
• Traveller(s)/Client(s) should provide only valid, updated, complete and reliable information while booking the Holiday Package;
• Traveller(s)/Client(s) are advised to refrain from sharing personal and/or confidential Data/Information to any 3rd Party Resource, as this may jeopardise the user experience;
• Traveller(s)/Client(s) shall not have the right to use any part of the service or any application program unless granted permission explicitly by the site management.

Note: We have the legal obligations and rights for denying accessibility to any Traveller/Client without notifying to them about this deniability.
 

Policy Applicable for Data Protection

Thetravelmakers.co.uk follows a very stringent policy for protection and use of personal data. The protection of data ensures smooth user behaviour. The information provided by Traveller(s)/Client(s) shall only be shared with travel service providers and organisations, which are essential for booking respective holiday package. All information passed to us by Traveller(s)/Client(s) will not be shared to any 3rd Person who has no direct or indirect link with the travel arrangements.

Thetravelmakers.co.uk is functioning and registered within the norms put forth in Data Protection Legislation. In case where the Traveller(s)/Client(s) have planned for holidaying in regions that lie exterior to European Economic Area (EEA), the protocols envisaged for data protection in the specific region may not be pertinent and robust in comparison of the UK.
 
How Bookings for the Holiday Packages are executed on TheTravelMakers.co.uk

• The booking for holiday packages is executed online following the procedures made known to you by the customer service agent. We suggest and also recommend to book your Holiday Package as quickly as possible as the bookings are subject to the availability of the Package.
• Thetravelmakers.co.uk has an obligatory right to alter the time schedules of Holiday Package with reasons.
• In order to validate your booking, the traveller should make a complete and full payment. In absence of receiving complete and full payment Thetravelmakers.co.uk has the accountability to cancel the booking for which a cancellation fee is charged from the respective traveller.
• Once you have booked your desired Holiday Package with us and there are any issues that you are grappling with, then you should contact our Customer Support before pursuance of legalities.

Note: Thetravelmakers.co.uk avows that information and other charges exhibited on the website are correct, however, there may also be occurrence of alterations or errors and in such an event, we shall edit the prices and other specifics.

Requests for distinctive options while booking for Holiday Package are legit, and we shall make sincere efforts on our end to make the necessary arrangements against your requests, but there is no guarantee for fulfilment of distinctive options.
 

Deposits for Booking Holiday Package

It is necessary to execute necessary deposits before any confirmation of the booking of your Holiday Package is made by TheTravelMakers. Make sure that you use only legit methods for making the payments. If you want to make online bookings, the details of your debit card and/or credit card should be exhibited, and these details are shared with the suppliers with whom we have the association.

It is mandatory that you assent to our policies of making the payments. We also apprise you to pay additional charges for the services of the suppliers, and these charges are added to price quoted for holiday bookings by TheTravelMakers.

Fail to make the payments for the Holiday Booking within the stipulated timeframe shall lead to summarily cancellations of Holiday Bookings.
 

Alterations and Subsequent Cancellations for Holiday Booking

After the confirmation of your holiday booking, possibility of changes are always there. It is the right of Traveller/Client to alter and annul the travel service or any product thereof, but such modifications and/or alterations shall be governed by type of travel product or travel service, alongside Terms and Conditions of the 3rd Party.
 

• If you want to make the necessary alterations in the travel service booked with us, you should inform of the alterations in writing;
• Administration fee is levied for possible alterations in the booking. There will be Applied Rate Changes and Supernumerary Pricing Incurred besides all other charges gained or otherwise obligatory by suppliers;
• If you want to make possible changes in your name, then such changes are not allowable by several airlines as well as the suppliers. Such a change is considered as cancellation and in this event, there will be applicability of standard conditions and charges;
• In case your reason to go for the cancellation of Holiday Booking is listed in the Insurance Policy, then you can recover the possible charges.

Cancellations of Holiday Package and Refunds

Circumstances possibly not known, if the travel arrangements and Holiday Booking are cancelled and request for refunds are drawn, the discretion is made on the refunds, and such refunds are based on Number of Travellers, Suppliers’ policy for Cancellation and Refund, Coach Operators, Hoteliers, etc.
 

• The complete process of cancellations of Holiday Booking shall be completed within 15 to 45 Days;
• No refund is payable for the travel services that are not utilised.

Note: Traveller(s)/Client(s) can also choose to keep the amount of the refunds in their account and get a credit certificate, which is utilisable in 24 Months.
 

Force Majeure

• We shall not be liable for the cancellation of booking of the Holiday Package in case there are unexpected and unescapable calamities or disasters occurring in nature like hurricanes, tornadoes, and earthquakes that may otherwise disturb the expected course of Holidays, or very likely may restrict the Travellers/Clients to assent to the obligations as delineated in Terms and Conditions;
• We shall not be liable for the cancellation of booking of the Holiday Package for the human actions like conflict for the arms, nuclear war and/or spread of the contagious diseases.

Legitimacy of Holiday Bookings made from TheTravelMakers.co.uk

Upon the acceptance of our price quote (either in writing or verbally), following deeds shall become applicable on behalf of the Traveller/Client:

A. Traveller/Client shall make full deposits while booking and receive the confirmation with regard to Holiday Booking from us;

B. It is entirely the discretion of www.thetravelmakers.co.ukto return the fund deposits or maybe do not confirm the deposits made thereof;

C. It is necessary that the Traveller/Client provides correct details as well as the dates and timings of the holidays, and these details should tally with documented information.
 

The Necessities and Protocols of Passports/Visas/Health Essentialities

Traveller/Client is accountable for fulfilment of the Passport, Visa and the Health necessities of respective nations that you travel or transit. The passport of Traveller/Client should be valid for at least 6 Months from the arrival date into the respective nation. It is also the mandatory requirement for Traveller/Client to look into the details of the HEALTH/VISA necessities from the consulates and/or visa authorities of the countries that are intended for the visit. Likewise, the Traveller/Client should also check with the Foreign Office Guidance. TheTravelMakers and neither of any associated suppliers should be held responsible shall not be held accountable by any means if Traveller/Client is stranded/deported in the nation due to misappropriation of the documents or information by the Immigration Office of the respective nation.
 

Information for General Purpose Understanding

A. Thetravelmakers.co.uk suggest that Travellers/Clients who have planned for exotic holidays overseas should have in their possession a legit Travel Insurance, which has the coverage in case of vague circumstances like Holiday Cancellations, Occurrence of Health Problems and Baggage Loss.

B. Travellers/Clients as they disclose their Personal Information to Thetravelmakers.co.uk either over the phone, or on the website shall tantamount that they have consented to gather, collate, store and even process the personal information by TheTravelMakers. 

C. There are certain nations which levy Stay-tax, Tourist-tax or Eco tax on Travellers/Clients AND SUCH TAXES SHOULD BE REMITTED DIRECTLY TO THE GOVERNMENT AND/OR THE AIRPORT FOR UNDERTAKING THE LOCAL SERVICES WITHIN THE NATION OF THE VISIT. Travellers/Clients shall become accountable for the payment of supernumerary taxes whatsoever.

D. The Holiday Booking may not include Breakfast, Lunch and Dinner services in general. The inclusion of these services are not chargeable unless otherwise stated.
 

Noticeability of the Travel Services/Travel Arrangements

• It is remindful here that the hotel operating in the same category and with same type of rating will not likely to offer Similar/Same types of services;
• TheTravelMakers do not hold any accountability if any wrongful impression is created from the misinterpretation of Star Ratings
• The Travel Services offered and the Bookings for the Holidays made through our website are subject to presence;
• If you are booking the Holiday Package or Travel Service online, then a mutual contract between You and the Supplier shall become effective only when Thetravelmakers.co.uk makes the confirmation that bookings have been activated by respective suppliers;
• Should a part or full travel service or arrangement has not been used, then no refunds shall be processed by TheTravelMakers in any circumstance.
• You as the Traveller/Client hold the acceptance of accountability for plausible damages or potential losses caused by any individual or the group
• All payments in lieu of these potential damages or harm should be made or settled with respective Hotel/Accommodation owner or the individual who manages the Holidays for that matter.

Additional Information 

Special Requests

• Special requests such as early check-in, late check-out, smoking or non-smoking rooms, adjacent or connecting rooms, specific bed types (twin/double), honeymoon packages, room upgrades, or complimentary services cannot be guaranteed.
• All such requests are strictly subject to hotel availability and are at the discretion of the hotel at the time of check-in.
• All holiday packages are subject to availability and prices are not guaranteed until the booking is confirmed.
• Hotel availability is not guaranteed at the enquiry stage.
• We are not liable for flight delays or cancellations that may impact your minimum stay in the destination.
• Once a booking is confirmed, the customer is considered to have agreed to the travel provider’s full terms and conditions.
• Customers are advised to check the UK Government’s foreign travel advice before traveling:

Baggage

• Clients must adhere to the baggage policies and restrictions imposed by the airline.
• Excess baggage charges or fees are the client's responsibility and must be paid directly to the airline.
• PCM Travels UK Ltd. is not liable for any loss, damage, or delay of baggage during the flight.

Tax Payments

• Guests are responsible for paying any local taxes, city taxes, municipal taxes, or other direct taxes imposed by the hotel or local authorities.
• These payments are to be made directly to the hotel at the time of check-in or check-out and are not included in your booking cost unless specified otherwise.

Security Deposit

• A security deposit may be required by the hotel at check-in.
• This is as per the hotel’s individual policy and is refundable upon check-out, subject to the hotel’s terms.

Travel Documentation

• All travel documents including flight tickets, accommodation vouchers, and tour vouchers will be sent via email within 7 days prior to departure or as communication by the booking agent.
• Refunds may not be possible for flight, hotel, tour, or transfer bookings because most of the special deals are non-refundable
• Passengers must hold a valid passport with at least 6 months validity from the date of return.

Baggage:

• Clients must adhere to the baggage policies and restrictions imposed by the airline.
• Excess baggage charges or fees are the client's responsibility and must be paid directly to the airline.
• PCM Travels UK Ltd. is not liable for any loss, damage, or delay of baggage during the flight.

Travel Documents and Visas:

• Clients are responsible for ensuring they possess valid passports, visas, and any other required travel documents.
• PCM Travels UK Ltd may provide guidance and support regarding visa requirements, but ultimate responsibility lies with the client.
• Any costs or consequences resulting from the client's failure to obtain necessary travel documents will be the client's responsibility.

Flight Delays and Cancellations:

• Flight delays and cancellations are beyond the control of PCM Travels UK Ltd.
• In the event of flight disruptions, the travel company will assist clients to the best of its ability, but cannot be held liable for any resulting expenses or inconvenience.

Liability:

• Company is not responsible for any personal injury, loss, damage, delay, or inconvenience arising from the client's flight or airline services.
• Clients are advised to obtain comprehensive travel insurance to cover any unforeseen circumstances.

Force Majeure:
17.1 The travel company shall not be held liable for any delays, cancellations, or disruptions caused by circumstances beyond its control, including but not limited to natural disasters.

Amendments to Terms and Conditions:
PCM Travels UK Ltd. reserves the right to amend or modify these terms and conditions at any time without prior notice.
 

Law

Thetravelmakers makes no sign of content or materials in the Website are appropriate or available for use in jurisdictions outside the country. Access to the Website from jurisdictions where such access is illegal is prohibited. If you choose to scroll the Website from other jurisdictions, you do soon your own initiative and are liable for compliance with applicable local laws. Thetravelmakers is not responsible for any violation of law. You may not use or export the Content or materials in the Website in violation of country’s export laws and regulations. You further agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom and the country in which you reside.(If different from the United Kingdom )